Quality Policy

The fundamental objective of C&R Group, Lda. is to provide services with a high degree of professionalism and quality, ensuring compliance with customer requirements and with the applicable legal and regulatory requirements, with a view to their full satisfaction and loyalty, in accordance with the principles of the NP EN ISO 9001 standard.

The companies invest in quality management as a differentiating factor against the competition, promoting their competitiveness and the creation of added value. Implementing a philosophy of continuous improvement, supported by the Quality Management System, aims to optimise processes, reduce waste and comply strictly with legal and regulatory requirements.

The companies recognise that their human resources are a critical success factor, which is why the Management invests in the well-being of all employees, in strengthening their skills and in promoting a motivating and participatory working environment.

The companies ensure that the Quality Policy is communicated, understood and applied by all employees, promoting their active involvement in the Quality Management System.

The Management is committed to:

• Promoting continuous improvement practices
• Drawing up, approving and communicating the Quality Policy
• Defining, approving, monitoring and communicating the Quality Objectives
• Ensuring that the resources needed for the effectiveness of the Quality Management System are made available

The Mission

To fully satisfy its customers through the design, production and supply of garments with high quality standards, supported by the technical competence of its employees, the use of appropriate technology and the continuous improvement of processes.

To contribute sustainably to the economic and social development of the region, establishing itself as a reliable and responsible business partner.

The Vision

To be a benchmark and leading company in the clothing sector in the North of Portugal, recognised for the excellence of its products, the trust of its customers and the value it places on human relationships with employees, suppliers and partners.

This document is reviewed annually, or whenever justified, to ensure that it remains appropriate, up to date and aligned with the companies' strategy and the applicable requirements.